Refund policy

RETURNS AND EXCHANGES

CHIC GABELLA JEWELRY carefully checks all items before shipping to ensure high quality.

You have the right to request a return or exchange within 14 days of receiving your order, in accordance with EU consumer law.

To start a return or exchange, please contact us at chicgabella@gmail.com with photos of the item and packaging.

We offer exchanges in the following cases:

* The item is damaged or defective
* You received the wrong item

Items must be returned in their original condition.

Certain items may not be eligible for return due to hygiene reasons, if clearly stated on the product page.

Sale or discounted items are subject to the same return rights unless otherwise required by law.